Terms of service

Terms & Conditions

Last Updated: July 6, 2025

Welcome to Golden Designs Co., LLC! By using this website and working with me, you agree to the following terms and conditions. Please read them carefully.

1. Services & Scope

  • I offer branding, Squarespace web design, and related creative services.

  • Web design is only available to past or current branding clients.

  • Social media management and in-person event coordination are not offered.

  • Retainer services do not include branding/rebranding (additional fee applies).

2. Pricing & Payments

  • The average investment for a custom branding project starts at $2,450.

  • A limited number of Mini Brand Kits are available for $1,250.

  • Semi-Custom Brand kits range from $500-$1,000. To receive full rights and access to editable files, a brand buyout is available for $2,450.

  • Payment plans may be available upon request.

  • If using a payment plan, a 50% deposit is required to book the project, with the remaining 50% due upon final delivery.

  • All pricing is subject to change. However, once your project is booked and a contract is signed, your agreed-upon pricing is locked in.

3. Project Process & Timelines

  • Timelines vary based on the scope of work and client responsiveness.

  • Delays in providing feedback or necessary materials may extend your timeline.

  • Design phases, concepts, and revision rounds will be outlined in your proposal or contract.

4. SEMI-CUSTOM BRAND KITS (FETCH A BRAND)

  • One-of-a-Kind
    Each Mini Brand Kit is sold only once, once it’s gone, it’s gone! Your brand will be truly unique.

  • Semi-Custom Format
    After purchase, I’ll add your business name to the existing logo designs. You can choose to keep or change the color palette, but no other edits are included.

  • What You’ll Receive
    PNG and JPG logo files (sized for web + print)
    Optional color update (if selected at checkout)
    Quick brand guide (color codes + logo usage tips)

  • File Rights & Ownership
    Editable source files (AI, EPS, or layered PSD) are not included in your purchase.
    To receive full rights and access to editable files, a brand buyout is available for $2,450.

  • Not Included
    Font licenses (you’ll receive font names + links to purchase)

    • Your Mini Brand Kit includes a list of all fonts used, along with direct links to download or purchase them. Font files and licenses are not included with your brand kit. This is because most professional fonts are licensed per user, meaning I legally cannot distribute the files even if I’ve purchased a license myself. If a font used in your brand requires a paid license, you’ll be responsible for purchasing your own to ensure legal use. Many of the fonts I choose are affordable to license I'll always point you in the right direction! This protects both of us and ensures you're using your brand assets properly.

    • I am not responsible for any misuse of font files after delivery.

    Further customization or design changes
    Brand strategy, naming, or custom illustration work

  • Future Upgrades Welcome
    Your Semi-Custom Brand Kit is a great starting point but if you want to grow into a full custom brand down the line, I’d love to help!

  • Due to the digital nature of this product, all sales are final.

    • Still have questions? nita@goldendesignscreative.com

5. Ownership & Usage Rights

  • Upon full payment, you receive rights to the final branding or website design files (for custom design, full branding packages, or mini-branding packages.

  • Semi-custom brand kits: to receive full rights and access to editable files, a brand buyout is available for $2,450.

  • I retain the right to showcase completed work in my portfolio, website, and social media.

  • Raw design files (Adobe Illustrator, Photoshop, Procreate, etc.) are not included unless otherwise agreed upon.

6. Cancellations & Refunds

  • All deposits are non-refundable.

  • If a project is canceled after work has begun, the client is responsible for payment for work completed.

  • No refunds are issued once final files have been delivered.

  • Once the client has signed off on final files, any additional changes may incur revision fees.

7. Website Use & Content

  • All content on this website—including text, images, and graphics—is owned by Golden Designs Co., LLC. It may not be copied, reused, or distributed without written permission.

  • You may not use this website for unlawful, harmful, or unauthorized purposes.

8. Revisions & Support

  • Each project includes a set number of revision rounds, as outlined in your proposal.

  • Additional revisions may incur extra fees.

  • A 7-day post-project support period is included for minor questions or file help *NOT INCLUDED IN SEMI-CUSTOM BRAND KITS.

  • Ongoing support beyond that window will require a retainer or separate agreement.

9. Liability + Disclaimers

  • I strive to provide high-quality work and smooth project experiences. However, I am not liable for any business losses, technical issues, or website downtime after project completion.

  • Clients are responsible for maintaining and updating their websites unless a website management agreement is in place.

10. Third-Party Platforms + Tools

  • Golden Designs Co., LLC uses trusted third-party platforms and software to deliver services, including but not limited to:

    • Squarespace

    • Adobe Creative Cloud (Illustrator, Photoshop, etc.)

    • Canva

    • Procreate

    • Flodesk

    • Dropbox

    • Dubsado

    • Square, PayPal, Chase Bank (for payments)

    While I strive to work with reputable platforms, I am not responsible for any outages, data loss, changes in service, or issues that occur due to these third-party providers. Clients may be required to create or maintain their own accounts or licenses for certain services (e.g., Canva Pro, Squarespace hosting) to complete project deliverables. I will always communicate this in advance if needed. By working with me, you acknowledge and accept the use of these third-party tools as part of the design process.

11. Contact

If you have any questions regarding these terms, please contact me at nita@goldendesignsco.com

By using this website or engaging in my services, you agree to these terms. I look forward to creating something amazing together!